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We aim to always deliver high quality products that are in good working order and undamaged. However, occasionally there may be issues with our products that mean they need to be returned. If your product is damaged, faulty or does not match the product that you ordered then please contact us within 14 days of receiving your product by emailing joeycoleman@colemangroup.co.uk or calling 01832 272868. We will arrange collection and return followed by either a full refund, including any shipping costs, or we will send you a replacement free of charge. See our ‘returns information’ page for more details.

Please note that printers & office furniture that are returned but are in good working order will be subject to a 35% restocking fee.